Terms of Service

Scoutly Pro is a SaaS platform for Amazon sellers to analyze sourcing opportunities, evaluate ASINs, manage supplier catalog data, monitor watchlists, plan restocks, and create purchase orders.

You must be at least 18 years old and legally able to enter into contracts to create an account or use Scoutly Pro. If you use it on behalf of a business, you confirm that you are authorized to accept these terms for that business. By creating an account you confirm that you meet these requirements. If we learn that an account was created by someone who does not, we will close it and delete its data as described in the Privacy Policy.

Scoutly Pro is sold as a single plan that includes every feature. It is billed monthly or annually, as you choose, through Stripe and can be managed or cancelled at any time from the billing portal. A workspace that has not had a trial before starts with a free trial. Its length is the one shown when you start it, and a trial started when you sign up needs no payment method. Where a trial has already been used — by the same workspace, email address or Amazon seller account — billing starts on the day you subscribe.

You may add a card at any time during the trial. If a card is on file when the trial ends, the trial converts automatically to a paid subscription at the price shown, and the first charge is taken that day. If no card is on file, nothing is charged: the workspace is paused and the app stays locked until you subscribe from the billing settings, and its data is kept as described in the Privacy Policy. Before a trial ends we email you: if a card is on file, with the amount and the date of the first charge; if not, to tell you the workspace will be paused.

Prices may change, and we will tell subscribers before a change applies to a renewal. Cancelling stops the next charge and keeps access until the end of the period already paid for, except when it falls within the first-charge refund window described under Refunds.

A subscription covers one workspace, used by one selling business. Everyone who works for that business may use it — partners, employees, a bookkeeper, a virtual assistant — and we do not charge per seat. What a subscription does not cover is a second business: another company, a client you work for, someone splitting the cost with you, or a group buying one subscription between them. If you run several selling businesses and want each of them in Scoutly Pro, each one needs its own subscription. Write to support@scoutlypro.com and we will work out the arrangement.

You are responsible for your Amazon seller account, supplier relationships, marketplace compliance, product sourcing decisions, tax obligations, pricing decisions, and inventory purchases. Scoutly Pro provides decision-support tools and does not guarantee profitability or marketplace approval.

Amazon data availability, permissions, accuracy, and API access may change. Scoutly Pro is not affiliated with or endorsed by Amazon. You must comply with Amazon policies and any applicable marketplace rules.

You may not attempt unauthorized access, interfere with or deliberately overload the service, upload unlawful content, or use the platform to violate marketplace, supplier, or legal requirements. You may not resell, sublicense, rent out, or otherwise make Scoutly Pro or its output available to anyone outside your own selling business, whether or not you charge for it.

Your credentials are yours. Do not share a login with someone outside your business, do not pass one around a group, and do not sell access to your workspace. Where account activity indicates that a workspace is being used by more than one business, we may ask you about it and act under Suspension And Termination below.

Product searches are not rationed and no request is refused for volume. Supplier lists are scanned in full at any size; very large scans are simply paced, by milliseconds per request, so that a workspace stays inside the rate limits Amazon applies to your own seller account. What is not permitted is automated or programmatic access: scripting or botting the interface, bypassing pacing, extracting the output in bulk to republish or resell it as a data feed, or running the service on behalf of a volume of other businesses rather than your own. If your use looks automated, or looks like more than one business, we will normally contact you first and try to find an arrangement that works.

We may suspend or terminate a workspace that breaks these terms — a shared or resold account, automated access, an attempt to bypass how the service works, non-payment, or use that puts the service, Amazon, or other sellers at risk. Where the circumstances allow it we will contact you first and give you a chance to put it right; where they do not, such as fraud, abuse, or anything that threatens the platform, the suspension may be immediate. You may cancel your subscription at any time from the billing portal, or delete your account from Settings; deleting the account cancels the subscription at once rather than at the end of the period. Export your data before you do; if you ask within thirty days of a cancellation or a termination we will make a reasonable effort to provide an export, and retention and deletion after that are handled as described in the Privacy Policy.

Subscriptions are billed in advance. If you cancel within 5 days of the first charge of your subscription — the first charge after the free trial, or the first charge if you subscribed without one — we refund that charge in full, automatically, and the subscription ends at once, together with your access. This applies to that first charge only, and once per seller: if a first charge has already been refunded to the same email address or the same Amazon seller account, in any workspace — including one that has since been deleted — it is not refunded again. Every other charge, including monthly and annual renewals, is not refundable, in whole or in part, once its billing period has started: cancelling stops the next charge and leaves your access running until the end of the period already paid for. A free trial can be cancelled at any time before it ends at no cost. If we terminate a workspace for a breach of these terms, no refund of the current period is due. None of this affects a refund the law requires us to make, a billing error on our side, which we will always correct, or the long-outage refund described under Force Majeure. If you think a charge is wrong, write to support@scoutlypro.com before disputing it and we will look at it.

Scoutly Pro, its software, and everything we build into it remain ours. Your subscription is a limited, non-exclusive, non-transferable right to use the service for your own selling business for as long as it is paid for. Your data remains yours — supplier lists, purchase orders, and the Amazon data you authorize — and you grant us only the permission needed to host it, process it, and provide the service to you.

The service is provided as is and as available, without warranties of any kind to the fullest extent permitted by law. Scoutly Pro does not guarantee sales volume, Buy Box ownership, product approval, ungating, profitability, supplier authenticity, or business outcomes, and does not guarantee that the service will be uninterrupted or error free. Always verify important decisions independently.

Scoutly Pro is decision-support software. The figures it produces — profit, margin, landed cost, fee estimates, reimbursement estimates, restock and purchase suggestions — are calculations based on data you provide and on data supplied by Amazon and other third parties, and they may be incomplete, delayed, or wrong. You are responsible for verifying any figure you rely on before you buy inventory, set a price, or make any other commercial decision.

To the fullest extent permitted by law, Scoutly Pro is not liable for lost profits, lost sales, unsold or written-off inventory, capital committed to a purchase, storage or disposal costs, account suspensions, or any indirect, incidental, special, consequential, or punitive damages, whether or not we were advised that such damages were possible. To the fullest extent permitted by law, our total liability for all claims relating to the service is limited to the amount you paid for Scoutly Pro in the twelve months before the event giving rise to the claim.

Some jurisdictions do not allow certain exclusions or limitations of liability. Where that is the case, these limits apply only as far as the law allows.

Some failures are not ours to prevent. If an event outside our reasonable control stops us from providing the service — an outage at Amazon, Stripe, Supabase, Clerk or Vercel, a network or power failure, a cyberattack, a government order, a natural disaster, or war — our obligations under these terms are suspended for as long as the event lasts, and we are not liable for the delay or for what it costs you. This does not suspend your obligation to pay for a period you have already used.

If such an event leaves the service substantially unavailable for thirty consecutive days, either of us may end the subscription in writing, and we will refund the unused part of the period you have paid for. That refund is an exception to the Refunds section above.

You may not transfer these terms, your subscription, or your workspace to anyone else without our written consent, including by selling the business the subscription covers. Ask us first: we will not withhold consent unreasonably, and a genuine sale of your selling business is normally fine. We may transfer these terms to an affiliate, or to a company that acquires Scoutly Pro or substantially all of its assets, provided the service continues under terms no less protective of you. A transfer made without the consent this section requires has no effect.

If a court finds any part of these terms unenforceable, that part is narrowed to the minimum extent needed to make it enforceable, or removed if it cannot be, and everything else stays in force. This matters most for the Disclaimers and the Limitation Of Liability above: if a court cuts one of them back, the cut applies to that clause alone and does not undo the agreement.

These terms, together with the Privacy Policy and the plan and price shown at checkout, are the entire agreement between you and Scoutly Pro about the service. They replace anything said before — in an email, on a call, in a demo, or on another page of this site. If we do not enforce a term on one occasion, that is not a waiver of it and we may still enforce it later. Nothing in this section limits liability for fraud or for anything that the law does not allow us to exclude.

These terms are published in English, Spanish and Portuguese so that you can read the agreement in your own language. The English version is the one that governs. If a translation and the English text differ, the English text applies, and it is the version a Florida court will read.

We may update these terms as the service changes. When a change materially affects what you are paying for or what you are allowed to do, we will tell subscribers by email before it takes effect, and continuing to use Scoutly Pro after that date means you accept the updated terms. The date at the top of this page always reflects the version in force.

These terms are governed by the laws of the State of Florida, United States, without regard to its conflict of law rules. Any dispute arising from them belongs to the state or federal courts located in Florida, and both sides consent to the jurisdiction of those courts.

Questions can be sent to support@scoutlypro.com. Scoutly Pro is operated from Florida, United States.